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Resources to Help You

In accordance with the University's pause, effective Thursday, November 12, Libraries buildings will be closed to ALL undergraduate and graduate students. 

Bird Library Effective 11/12/20:

Bird Library will be open for faculty and staff use only, Monday through Friday from 7 a.m. to 5 p.m. (6th floor open 9 a.m. to 5 p.m.). The building will be closed on Saturday and Sunday. Services will continue on-site during open hours.

Note that in observance of Thanksgiving, Bird Library will be closed on Thursday, November 26 through Sunday, November 29. We will reopen for faculty and staff use only on Monday, November 30.

Libraries reference staff are available to provide remote support via live chat, text 315.464.0744, email libref@syr.edu, or phone 315.443.4083, from:

  • Monday through Thursday 8 a.m. to 12 midnight
  • Friday 8 a.m. to 10 p.m.
  • Saturday 12 noon to 10 p.m.
  • Sunday 12 noon to 12 midnight

Note that reference support is available 24 hours a day, 7 days a week via chat.

Carnegie Library and King+King Architecture Library in Slocum Hall Closed.

For Special Collections Research Center services, email scrc@syr.edu

Circulation and Document Delivery Services

  • Pickup by appointment for all affiliated patrons in the atrium of Bird Library.
  • UPS delivery available for faculty and students.
  • Delivery to building entrances of on-campus quarantine locations, such as residence halls. If you are in quarantine on campus, call 315.443.5727 or email circhelp@syr.edu for assistance in getting your library resources.
  • Scanning and electronic delivery of book chapters and articles available.

Computer Labs

Visit the University's Information Technology Support page for information on computer labs available on campus.

Request and Hold Pickup; UPS Shipment Service Available 

Anyone with a valid SU or SUNY-ESF ID can safely borrow items from our physical circulating collections at Bird Library, Carnegie Library, or King+King Architecture Library. Users can request items through the library catalog, and items will be pulled and held for pick up by appointment only at Bird Library. 

In addition, SU faculty and students may request to have items from SU Libraries’ collections shipped via UPS to their residence. 

To request that an item to be pulled and held for you:

  1. Find the item in our catalog. Once the item is identified, select “Request this item.”
  2. Complete the form then Submit Request. You will receive a confirmation email that your request is being processed.
  3. Once the item is available, you will receive another email to schedule a pickup time. You will also have an option to request UPS delivery of your item(s) to your residence.
  4. Items borrowed will be prepared and checked out to you prior to pickup. Please do not clean or disinfect borrowed materials, as it may damage the item. Libraries staff follow University as well as national safety guidelines in preparing items for loan and upon their return.
Students in quarantine on campus can request delivery to building entrances, such as residence halls, by calling 315.443.5727 or emailing circhelp@syr.edu for assistance.

Alumni with requests should email circhelp@syr.edu

Scanning and Electronic Delivery of Journal Articles or Book Chapters                             

Anyone with a valid SU or SUNY-ESF ID can request a digital copy of journal articles or book chapters from our physical collections at Bird Library, Carnegie Library, or King+King Architecture Library. Alumni with requests should email circhelp@syr.edu

To request a digital copy of an item:

  1. Requests for scans of printed materials can be made by logging into SU Libraries’ Interlibrary Loan.
  2. On the left side of the page, select “New Request” then “Article or Book Chapter.”
  3. Complete the form then Submit Request. Note that copyright law limits how much we can copy in some circumstances.
  4. Once the item is scanned, it will be electronically delivered to you.

Borrowed Items & Interlibrary Loan 

  • Books, including Interlibrary Loan items, may be returned at the book drop box outside of Bird Library or Carnegie Library.
  • To return borrowed technology equipment, please call 315.443.5727.
  • If you have library items checked out but do not plan to be in Syracuse, please email circhelp@syr.edu to make alternate arrangements. 
  • Interlibrary loan remains available for anything that can be borrowed electronically. However,  it is likely that interlibrary loan for items that are not available digitally will be interrupted.

Course Reserves

The Libraries will continue to provide reserves materials electronically to ensure that all students, on and off campus, can access these materials easily and safely. All course reserve requests should be submitted through the Libraries' reserves system.

Online Collections

Liaison Librarians Special Collections Research Center
  • If you have any questions relating to the collections and services for Special Collections Research Center (including the University Archives and Belfer Audio Archive) contact scrc@syr.edu.

SUNY-ESF Students and Faculty

  • Due to licensing restrictions, SU Libraries cannot provide remote access to ESF students and faculty. However, SUNY-ESF students have full access to Moon Library’s e-resources.

To Email for Specific Requests:

The Libraries continue to offer a wide range of online and phone reference services, library staff are working with students and faculty on an array of research and teaching needs, and we are providing access to our extensive online and circulating collections. The safety of our campus community is our highest priority. Library staff is following public health guidelines from the University, New York State, the Centers for Disease Control and Prevention, and the Institute of Museum and Library Services, which includes sanitizing and disinfecting borrowed materials.