Resources to Help You
Our buildings are closed to the public until further notice, but our online services continue. If you have a question not addressed here, please feel free to contact Libraries staff via chat, text 315.464.0744, email firstname.lastname@example.org, or phone 315.443.4083.
For Special Collections Research Center services, email email@example.com.
The Libraries continue to offer a wide range of online and phone reference services, library staff are working with students and faculty on an array of research and teaching needs, and we are providing access to our extensive online and circulating collections. The safety of our campus community is our highest priority. Library staff is following public health guidelines from the University, New York State, the Centers for Disease Control and Prevention, and the Institute of Museum and Library Services, which includes sanitizing and disinfecting borrowed materials.
Scanning and Electronic Delivery of Journal Articles or Book Chapters
Anyone with a valid SU ID can request a digital copy of journal articles or book chapters from our physical collections at Bird Library, Carnegie Library, or King+King Architecture Library. Alumni with requests should email firstname.lastname@example.org. SUNY-ESF students can use their NetID to place requests.
To request a digital copy of an item:
- Requests for scans of printed materials can be made by logging into SU Libraries’ Interlibrary Loan.
- On the left side of the page, select “New Request” then “Article or Book Chapter.”
- Complete the form then Submit Request. Note that copyright law limits how much we can copy in some circumstances.
- Once the item is scanned, it will be electronically delivered to you.
Contactless Pickup by Appointment; UPS Shipment Service Available to Faculty
Anyone with a valid SU ID can safely borrow items from our physical circulating collections at Bird Library, Carnegie Library, or King+King Architecture Library. Items will be available for contactless pickup by appointment. In addition, SU faculty may also request to have items from SU Libraries’ collections shipped via UPS to their residence. Alumni with requests should email email@example.com. SUNY-ESF students can use their NetID to place requests.
To request an item:
- Find the item in our catalog. Once the item is identified, select “Request this item.”
- Complete the form then Submit Request. You will receive a confirmation email that your request is being processed.
- Once the item is available, you will receive another email with a link to schedule a pickup time of your choice between the hours of 11 a.m. and 3 p.m. Monday through Friday. For faculty only, you will also have an option to request UPS delivery of your item(s) to your residence.
- To pick up your item(s) at the scheduled time, upon arriving at Bird Library on the Waverly Ave. entrance side, please call 315-443-5727 to notify staff of your arrival.
- Library staff will come to the door and ask to see your SU I.D. Please hold it up against the glass.
- Your bagged items will be placed on the pickup table in the vestibule. Staff will leave the area and then permit you to enter and take your item(s), which has been checked out to you.
- It is very important to arrive during the time you selected as your scheduled pickup time. If the item is not picked up within your 15- minute scheduled time, it will be removed from the pickup location and you will need to reschedule your pickup. This is to ensure social distancing requirements are met.
- Note that items will be sanitized prior to being bagged. Please do not clean or disinfect borrowed materials, as it may damage the item. Libraries staff follow University as well as national safety guidelines in preparing items for loan and upon their return.
- The Libraries has automatically renewed all items until September 4, 2020. You will not receive a fine, block, or hold for overdue books or Interlibrary Loan items due before this time.
- Books, including Interlibrary Loan items, may be returned at the book drop box outside of Bird Library or Carnegie Library.
- If you have library items checked out but do not plan to be in Syracuse before September 4, please email firstname.lastname@example.org to make alternate arrangements.
- Interlibrary loan remains available for anything that can be borrowed electronically. However, because most other libraries are working remotely with no access to print collections (or scanning), and because not all libraries will resume services simultaneously, it is likely that interlibrary loan for items that are not available digitally will be interrupted for the foreseeable future.
For Fall 2020, the Libraries will provide reserves materials electronically to ensure that all students, on and off campus, can access these materials easily and safely.
- With this shift from physical to electronic items on reserve, the Libraries will provide and purchase e-books as well as create electronic scans of book chapters from our collections that faculty may place in Blackboard. E-resources have the benefit of allowing an unlimited number of students to access these resources from anywhere at any time. If an e-book is not available, the Libraries will scan and provide as much possible from physical books, following copyright guidelines. If a video or musical recording can’t be found in our many online media collections, DVDs and CDs can continue to be placed on physical reserves.
- Faculty are asked to submit reserve requests by August 10 to ensure that materials are available by the first day of fall classes. Requests received after this day will be processed in the order received and are not guaranteed to be available by the first week of classes. If faculty needs an item that the Libraries does not own, purchases can take up to 2-4 weeks.
- All course reserve requests should be submitted through the Libraries' reserves system.
- Millions of items are available in our online collections. You can search through Summon.
- For direct links to our online curated databases, visit:
- Additional temporary access to several licensed e-resources that are not in Summon are listed on our Free or Expanded Online Resources Guide.
- Should you experience an issue with online resources, please complete the form at Report an Electronic Resource Issue.
- Liaison Librarians can support faculty online teaching by connecting them to relevant online resources and content.
- Faculty can request that the Libraries’ purchase electronic copies of needed books and other materials through their liaison librarian or via email at email@example.com.
- For assistance locating relevant content online, liaison librarians can help faculty identify resources including those that may be temporarily available and not discoverable via the Catalog or Summon.
- If you have any questions relating to the collections and services for Special Collections Research Center (including the University Archives and Belfer Audio Archive) contact firstname.lastname@example.org.
The University Archives is actively working to document the impact of the COVID-19 pandemic on Syracuse University. They are seeking to collect and preserve the personal responses of University students, faculty, and staff and are reaching out to the University community for contributions. To learn more about the project and donate digital materials, the campus community is invited to visit the University Archives’ COVID-19 project page. The University Archives is accepting journal and diary entries, emails, photographs, videos, audio recordings, social media posts, and other digital documentation. Materials should document remote learning and work, displacement from student housing, social distancing, self-quarantine, and/or the overall impact of the COVID-19 pandemic on donors.
SUNY-ESF Students and Faculty
- Due to licensing restrictions, SU Libraries cannot provide remote access to ESF students and faculty. However, SUNY-ESF students have full access to Moon Library’s e-resources.
To Email for Specific Requests:
- Checkout and Circulation: email@example.com
- Collection requests: firstname.lastname@example.org
- Copyright: email@example.com
- Help, Information, or Reference Assistance: firstname.lastname@example.org
- Reserves: email@example.com
- Special Collections Research Center: firstname.lastname@example.org.
- SURFACE Institutional Repository: email@example.com
- University Records Management: firstname.lastname@example.org