Skip to main content

Resources to Help You

From December 9, 2020 through February 6, 2021:

Bird Library

  • Open Monday through Friday, 8 a.m. to 5 p.m.
  • All checkout and reference support will be provided remotely. While service desks will be closed, online and virtual services will continue.
  • Faculty, staff, and students with a valid Syracuse University or SUNY-ESF ID will be able to enter the building through the Waverly Street entrance.
  • Users will only be permitted to use the Lower Level, 1st, and 2nd floors.
  • Access to the upper level floors will be limited to library staff and those few faculty members and PhD students with private, long-term study rooms.
  • Borrowing technology items and use of short-term study rooms will be unavailable during intersession.

Carnegie Library

  • Closed to users but accessible to library staff.

King+King Architecture Library in Slocum Hall

  • Closed but accessible to library staff.
  • Faculty, staff, and students  can coordinate accessing materials in King+King Library by contacting baopar@syr.edu.

Virtual Services

  • Libraries reference staff are available to provide remote support via live chat, text 315.464.0744, email libref@syr.edu, or phone 315.443.4083, from:
    • Monday through Thursday 8 a.m. to 12 midnight
    • Friday 8 a.m. to 6 p.m.
    • Saturday 12 noon to 6 p.m.
    • Sunday 12 noon to 12 midnight
    • Note that reference support is available 24 hours a day, 7 days a week via chat.
  • You may also contact the liaison librarians to make a virtual consultation appointment.
  • For Special Collections Research Center services, email scrc@syr.edu

Circulation and Document Delivery Services

  • Patrons with a valid SU or SUNY-ESF ID can request and borrow items from our physical circulating collections at Bird, Carnegie, or King+King Architecture Library through the library’s catalog. 
  • Contactless pickup by appointment for all affiliated patrons in the atrium of Bird Library.
  • UPS delivery available for faculty and students.
  1. Find the item in our catalog. Once the item is identified, select “Request this item.”
  2. Complete the form then Submit Request. You will receive a confirmation email that your request is being processed.
  3. Once the item is available, you will receive another email to schedule a pickup time. You will also have an option to request UPS delivery of your item(s) to your residence.
  4. Items borrowed will be prepared and checked out to you prior to pickup. Please do not clean or disinfect borrowed materials, as it may damage the item. Libraries staff follow University as well as national safety guidelines in preparing items for loan and upon their return.

Alumni with requests should email circhelp@syr.edu

Scanning and Electronic Delivery of Journal Articles or Book Chapters

Anyone with a valid SU or SUNY-ESF ID can request a digital copy of journal articles or book chapters from our physical collections at Bird Library, Carnegie Library, or King+King Architecture Library. Alumni with requests should email circhelp@syr.edu

To request a digital copy of an item:

  1. Requests for scans of printed materials can be made by logging into SU Libraries’ Interlibrary Loan.
  2. On the left side of the page, select “New Request” then “Article or Book Chapter.”
  3. Complete the form then Submit Request. Note that copyright law limits how much we can copy in some circumstances.
  4. Once the item is scanned, it will be electronically delivered to you.
  5. Items may take 2-3 days for electronic delivery.

Borrowed Items & Interlibrary Loan 

  • Books, including Interlibrary Loan items, may be returned at the book drop box outside of Bird Library or Carnegie Library.
  • To return borrowed technology equipment, please call 315.443.5727.
  • If you have library items checked out but do not plan to be in Syracuse, please email circhelp@syr.edu to make alternate arrangements. 
  • Interlibrary loan remains available for anything that can be borrowed electronically. However,  it is likely that interlibrary loan for items that are not available digitally will be interrupted.

Course Reserves

The Libraries will continue to provide reserves materials electronically to ensure that all students, on and off campus, can access these materials easily and safely. All course reserve requests should be submitted through the Libraries' reserves system.

Online Collections

Liaison Librarians

Special Collections Research Center

  • If you have any questions relating to the collections and services for Special Collections Research Center (including the University Archives and Belfer Audio Archive) contact scrc@syr.edu.

SUNY-ESF Students and Faculty

  • Due to licensing restrictions, SU Libraries cannot provide remote access to ESF students and faculty. However, SUNY-ESF students have full access to Moon Library’s e-resources.

To Email for Specific Requests:

The safety of our campus community is our highest priority. Library staff is following public health guidelines from the University, New York State, the Centers for Disease Control and Prevention, and the Institute of Museum and Library Services, which includes sanitizing and disinfecting borrowed materials.