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Syracuse University Libraries are committed to providing all SU students, faculty and staff equitable access to the library resources and services they require for their academic and research needs. The libraries provide a range of services for individuals who may require assistance or specific tools in order to access and use those resources and services.

Syracuse University Policy on Accessibility

Our varied services not only accommodate individuals with disabilities, but also recognize their potential to excel in both educational and career opportunities at Syracuse. The University supports these services by committing to the accessibility of the campus environment, facilities, and digital presence, including its websites, online communications, and technology. If you have a related question or concern regarding accessibility at Syracuse University, we welcome you to report any concerns about accessibility at SU

Assistive Technology

Computer workstations in all library buildings offer the campus desktop, which includes Window-Eyes, Read & Write Gold, and Microsoft Accessibility Software. Library machines also have JAWS. The Joel and Barbara Zelnick Assistive Technology Room 123 on the first floor of Bird Library has three computer workstations and a station for the DaVinci Pro camera. See the Assistive Technology page for more on the software and equipment in this room.

Request Alternate Format

The Libraries will provide alternate formats to qualifying individuals of library owned or licensed materials or InterLibrary Loan materials. Use the Alternate Format Request Form to confirm eligibility and to register. For patrons already registered, please visit ILLiad to place a request that requires an alternate format.

Accessible Access to HathiTrust Volumes

Syracuse University users with certified print disabilities can request text-enabled PDFs of HathiTrust volumes. These are requested on a title-by-title basis, and any item in HathiTrust is eligible, regardless of copyright status.

To request access, please contact the circulation department with your name, SU NetID, the book author & title, and the link to the exact volume you need in HathiTrust.

See the HathiTrust Accessibility page for more information.

Web Navigation Service

Learning and Academic Engagement staff will assist those who use screen readers or other assistive technologies with navigation of the Library website, ejournals, and databases; or with a basic orientation of class sites on Blackboard. To make an appointment, email

Retrieving Items from Book Stacks

Staff at any Circulation desk will pull materials for students when the materials are not physically accessible for any reason, e.g. aisle is not wide enough, material is too high on shelf, or call numbers are difficult to read or see.

These desks include:

  • 1st floor Bird Circulation Desk
  • 3rd floor Bird Service Desk
  • Carnegie Library Service Desk
  • King + King Architecture Library Service Desk (Slocum Hall)

Note: In Bird Library, the aisle width between the stacks accommodates wheelchairs. This is not true for stack areas in Carnegie Library.

Assistance in Bird Library

In Bird Library only, users who need additional assistance may call 315-443-4083 from anywhere in the building, and library staff will coordinate with you to arrange help. This phone number is offered during the same hours as the service desks on the 1st floor of Bird.

Patrons can also reach out to the floor monitors on each floor for any assistance.

Study Spaces

  • Joel and Barbara Zelnick Assistive Technology Room 123

    • 1st floor of Bird Library, near the Waverly entrance, is open when Bird Library is open. See the hours page for more building hours information.
  • Study Rooms

    • Reservable "quiet rooms" in Bird Library for use by all students, including those working with readers or other assistants. See the study rooms page for locations and reservation information.
  • Quiet Study Areas

    • Designated quiet spaces are located throughout Bird Library.

Copying, Scanning, or Printing

Staff at library service desks will assist library users with disabilities making copies or scanning documents on public copiers/scanners in their area.