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Syracuse University Libraries
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Frequently Asked Questions (FAQs)

  • EZproxy is a web proxy server that provides off-campus access via user authentication to the Libraries' electronic resources.

    When on campus (i.e., within the SU computing network), connections to subscription resources are automatic. Off-campus access requires log in through a proxy server.

    By using EZproxy, your browser becomes part of the Syracuse University network, regardless of your location. When you attempt to access a library resource, you will be prompted to log in with your NetID and password. This information is matched against the library patron database and those in authorized patron groups will be connected.

  • Contracts with our database vendors require us to restrict access to faculty, staff, and currently enrolled students of Syracuse University. When on campus (i.e., within the SU computing network), connections to subscription resources are automatic.

    Off campus access requires log in through a proxy server. By using EZproxy, your browser becomes part of the Syracuse University network, regardless of your location. When you attempt to access a library resource, you will be prompted to log in with your NetID and Password.  Syracuse University affiliated users can obtain a NetID online at http://its.syr.edu/netid.

    For users who are affiliated with the Libraries and cannot obtain a NetID enter your 10 digit SU I.D. number (without spaces) as the NetID and enter your last name (all lowercase) as the password. This information is matched against the library patron database and those in authorized patron groups will be connected.

    Please see our Policy on Access to Licensed Web Resources for more information regarding licensing restrictions.

  • You need to choose a method for remote access when:

    • Connecting to the library from off-campus
    • Connecting on-campus but are using an Internet Service Provider (ISP) to connect to the web (e.g., AOL)

    Note: EZproxy use is required when working off campus, even when connected to the SU VPN. The only exception is if you are connecting to resources using your on campus computer through a tool like Remote Desktop.

  • EZproxy - is browser independent, i.e., any browser should work with EZproxy. However, if you are having problems that are not related to login information, please try a different browser.

  • If you have difficulty accessing library resources remotely, you may:

    Note that this is for SU faculty, students and staff only. 

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