Assistance

The Technology Support and Loan desk located in the Learning Commons 1^st floor is where you can find help with the following:

• Logging into S.U. resources
• Printing assistance, including basic print setup options, for both the black and white and color printing
• Scanning assistance including basic scanning setup and scanning options
• Basic inquiries regarding Microsoft Office such as formatting, saving, etc.
• Basic Adobe inquires  including creating a new document, saving of documents, resizing, and assistance with simple features like color adjustment and font sizing
• Basic assistance with best file types to use for any given situation.
• Assistance with minor issues on your laptop
  • Connecting to internet, etc. (accessing ITS webpage)
• Assistance with minor issues on library loaner laptops
  • Connecting to internet, etc.
  • Printing assistance
  • Basic software assistance (Office, etc.)

One-on-one Digitizing Sessions is a service provided by the UTS department to SU students, faculty and staff who need assistance with video or audio projects (capturing, basic editing and exporting). The service is provided to library patrons as a self-serve or one-on-one session, depending on their technical needs.

These services are provided by appointment only. Please contact us at uts@syr.edu to schedule a session. The UTS lab is located in the lower level of Bird Library.

Contact Information

Stephen Singer
Email: stsinger@syr.edu
Phone: 315.443.1190

Richard Ortiz
Email:  riortiz@syr.edu
Phone: 315.443.5780

Time

Appointments can be made for times between 10:00 am - 8:00 pm Monday through Friday.  We ask that you please book at least 24 hours in advance.

Blank Media

Please note that blank Media and/or storage devices are not provide by the Library.

A Note on Copyright

Syracuse University Bird Library adheres to copyright guidelines; services rendered reflect these guidelines.  Read about Copyright at SU.

UTS Lab Computer Information

UTS Lab Mac

Mac Pro, Quad core 2.66Ghz Intel Xeon processors, 6GB ram, 1.5TB storage, Dual Superdrives, A/V bridge, OS X 10.6.

Software

• Final Cut Studio 3
• iLife’11
• Adobe CS 5
• Audacity (open source audio editing software)
• HandBrake (open source video transcoding software)
• Burn (open source media burning software)
• VLC (media player)

UTS Lab Windows PC

Dell Optiplex 790, Quad core 3.4Ghz Intel Core i7 processors, 8GB ram, 1.5TB storage, AMD Radeon HD 6350 graphics, 19-in-1 Multimedia card reader, A/V Dazzle bridge, Nikon Coolscan V slide scanner, Windows 7 64 bit.

Software

• Adobe CS 5
• Adobe Premiere CS 5
• Soundforge 10 (audio editing software)
• Camtasia Studio 7 (desktop screen recording software)
• Nero 11 (media burning software)
• Pinnacle Studio 14 (video editing software bundled with Dazzle bridge)
• Silverfast 8 (scanning software)
• Audacity (open source audio editing software)
• VLC (media player)

Equipment used for input

• CD player
• Audio cassette player
• Multi-Region DVD player
• Multi-Region VHS player
• Mini-DV player
• Record player (Vinyl)
• Laser Disc player
• Hi 8 player
• U-matic player
• Betamax player

Output Options Include

• DVD’s
• CD’s
• Digital files (avi, mp4, m4v, mp3, wav, aac etc.)