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Syracuse University Libraries
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Syracuse University Libraries are committed to providing all SU students, faculty and staff equitable access to the library resources and services they require for their academic and research needs. The libraries provide a range of services for individuals who may require assistance or specific tools in order to access and use those resources and services.

Request Alternate Format

The Libraries will provide alternate formats to qualifying individuals of library owned or licensed materials or InterLibrary Loan materials. Use the Alternate Format Request Form to confirm eligibility and to register.

For patrons already registered, please visit ILLiad to place a request that requires an alternate format.

Web Navigation Service

Learning Commons staff will assist those who use screen readers or other assistive technologies with navigation of the Library website, ejournals, and databases; or with a basic orientation of class sites on Blackboard.

To make an appointment, email

Retrieving items from book stacks

Staff at any Circulation desk will pull materials for students when the materials are not physically accessible for any reason, e.g. aisle is not wide enough, material is too high on shelf, or call numbers are difficult to read or see.

These desks include:

  • 1st floor Bird Circulation Desk
  • 3rd floor Bird Service Desk
  • Carnegie Library Service Desk
  • Architecture Reading Room Service Desk (Slocum Hall)

Note: In Bird Library, the aisle width between the stacks accommodates wheelchairs. This is not true for stack areas in Carnegie Library.


In Bird Library only, users who need assistance may call or text the Helpline service from anywhere in the building and a staff member will go to the user's location to assist. Helpline is offered during the same hours as the service desks on the 1st floor of Bird.

Helpline     315-416-7047

Study Spaces

Assistive technology room (Room 123)

1st floor of Bird Library, near the Waverly entrance, open 24/5 (same hours as floors LL-2). See the hours page for more building hours information.

Study Rooms

Reservable "quiet rooms" in Bird Library for use by all students, including those working with readers or other assistants. See the study rooms page for locations and reservation information.

Quiet Study Areas

Designated quiet spaces are located throughout Bird Library.

Software and hardware

Computer workstations in all library buildings offer the campus desktop, which includes Window-Eyes, Read & Write Gold, and Microsoft Accessibility Software. Library machines also have JAWS.

The Assistive Technology Room on the first floor of Bird Library has three computer workstations and a station for the DaVinci Pro camera. See the Assistive Technology page for more on the software and equipment in this room.

Copying, Scanning, or Printing

Staff at library service desks will assist library users with disabilities making copies or scanning documents on public copiers/scanners in their area.

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