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Syracuse University Libraries
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Ask Us!

Points of Contact

Library reference staff are ready to answer your questions and guide you to the resources that you need.

SMS Text Service


Or use the chat box to the right.

IM Chat with us


Use the chat box to the right
or instant message us at SULibraryHelp.

AskUs 24x7 Chat

24/7 Chat

Available at any time, librarians from across the country will give you the help you need.

Phone us


For help finding a book on the shelf, call Helpline

Email us


Send your question and receive an answer within one business day.

In-Depth Research Assistance

For subject-specific help, contact a subject librarian who has the specialty that you need. Our website also has subject guides that can help you get started on your research.

For general or interdisciplinary help, or help knowing where to start, contact the Learning Commons librarians.

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Regular Hours

Monday - Thursday
9 a.m. - 10 p.m.

9 a.m. - 6 p.m.

2 p.m. - 10 p.m.

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