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Syracuse University Libraries
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Ask Us!

Points of Contact

Library reference staff are ready to answer your questions and guide you to the resources that you need.

SMS Text Service


Or use the chat box to the right.

IM Chat


Use the chat box to the right
or instant message us at SULibraryHelp.

AskUs 24x7 Chat

24/7 Chat

Available at any time, librarians from across the country will give you the help you need.



For help finding a book on the shelf, call Helpline



Send your question and receive an answer within one business day.

In Depth Research Assistance

For subject-specific help, contact a librarian who has the specialty that you need. Our website also has subject guides that can help you get started on your research.

For general or interdisciplinary help, or help knowing where to start, contact the Learning Commons librarians.


Local service unavailable.

SULibraryHelp local chat reference will be unavailable Saturday December 13th through Sunday January 4th, resuming on Monday, January 12th. In the meantime you can find assistance from librarians at other institutions through 24/7 CHAT.

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