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Information Collected Automatically

Information Provided Voluntarily

SUMMIT Patron Information

Interacting with the Libraries

Cookies

Links to Other Sites

Site Security

Contacting Us

Patron Privacy Policy


The Syracuse University Library is committed to protecting the privacy of its users. Our policies conform to the Code of Ethics of the American Library Association, which states: “We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired, or transmitted.” Syracuse University Library does gather data about system and resource use for administrative purposes, however we do not track personal information unless users elect to provide that information, for example by submitting a question, requesting an item, registering for a service, etc. Syracuse University will not release personal information gathered or collected by the Library except to the extent required by law. For the purposes of this policy, personal information is defined under New York State Technology Law as “any information concerning a natural person which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person.”

The following summarizes the library’s information gathering and dissemination practices.

 

Information Collected Automatically

Syracuse University Library information systems gather and store certain information automatically when users browse the Web site, read pages, or download information. We use this information to track site usage, monitor site performance, and generate aggregate statistics. We do not track or record information about individuals. Examples of information collected include:


1. Internet domain (.edu for educational accounts, .com for commercial accounts) and the IP address;
2. Type of browser and operating system used;
3. Date and time of access;
4. Pages visited; and
5. Referring URL, if applicable.

Information Provided Voluntarily


If you elect to provide personal information, as in sending an email to one of our online email boxes or filling out an online form, we use that information to respond and to provide the requested information. We do not collect information for commercial marketing purposes.

SUMMIT Patron Information


SUMMIT, Syracuse University Library’s online system, stores personal information in patron records . This information is received directly from the ID system and includes personal name, address (permanent, temporary, email), telephone number, Social Security number, SU ID number, items currently checked out, fines/fees owed, and a history of fines/fees paid. Patron records are retained for two years regardless of whether the individual represented has ceased to be affiliated with the University. After two years patron records will be deleted from the online system.

Interacting with the Libraries


In order for current Syracuse University students, faculty, and staff to 'do business' with the Library -- that is, check out materials, request materials, access off-campus resources via the proxy server, etc. -- the Library maintains personal information about users in a variety of databases, including SUMMIT, ILLiad, and MyLibrary. The Library uses the information in these patron records only to interact with and provide service to library patrons.

Cookies


Cookies are small pieces of data sent by a Web server and stored by the Web browser. Cookies are often used to remember information about preferences and pages visited. You can refuse to accept cookies, can disable cookies, and remove cookies from your hard drive. In Netscape Navigator, choose Edit and Preferences to manage your cookie settings, in Internet Explorer, select Tools and Internet Options.

Some Syracuse University Web servers use cookies so you will not have to repeatedly enter a user name and password when you link to different parts of the Web site. Other University Web servers may also use cookies to retain user preference information. It is against University policy to share this information with external third parties.

Links to Other Sites


The Library Web site contains links to many other sites, including but not limited to databases and electronic journals which the Library has licensed for use by Syracuse University students, faculty, and staff. Syracuse University Library is not responsible for the privacy practices or the content of other Web sites.

Site Security


To guard against unauthorized access, maintain data integrity, and promote the correct use of information, we have established physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, while we consider these to be reasonable measures, Syracuse University nor the Library makes any assurance that they will always and in all cases prevent or protect against invalid access or improper activity. Any expectation or warranty of complete site security is expressly disclaimed.

Contacting Us


If you have any questions about this privacy statement, please contact Lisa Moeckel, Associate University Librarian for Research and Educational Services at 315-443-2573 or via e-mail at lemoecke@syr.edu.

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